I forgot my password

If you cannot remember the password of your your Octorate account,
click on Forgot your password? right from the registration page 😵

You'll be asked to insert your email address
and you'll then be able to generate a new password.

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I want to reset my password

In case you wanted to change the password of your own account or the password linked to another user's account, go to the Settings > Users section👤
click on Edit and set the password again.

Remember: Password must be at least 8 characters with at least one capital, one small letter and one number.

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I cannot get into my account

If you tried to access too many times with the wrong password,
the system could have temporarily frozen your access🔒
After 10 minutes it will be automatically unblocked.

Otherwise, get in touch with us and send us your ip address.

Do you have any questions?
Email us at tech@octorate.com !
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Talk to you soon!
🐙

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