It is important to know that VRBO, when connected to any Channel Manager, stops managing payments for reservations.
Consequently, when a guest books on this portal, the VRBO commission is paid immediately by credit card, however, the payment of the reservation becomes the management of the structure 🏠
If in Booking Engine EVO> Payments you have selected only Credit Card 💳 as the available payment method, we will receive the card details together with the reservation and you can then proceed with the usual debit methods common to all OTAs (manually or through one of the Payment Gateway available).
If, on the other hand, in Booking Engine EVO> Payments you have also activated the bank transfer and / or Paypal, payment via Invoice will also be activated, so once the booking is received, if the guest has chosen one of these two methods, you will have to contact him to provide him with the details necessary for payment.
You can automate this procedure by creating personalized emails to send to your customers, if you have the Web Concierge included in the subscription.
Do you have any questions?
Email us at firstname.lastname@example.org !
Talk to you soon!