Not only a messaging system, but also a useful tool to manage payments, your guests’ requests and their documents. Offer a virtual concierge to your guests.
There’s no need to download APP : the Web Concierge is available from every device, everywhere, with certified security PCI-DSS level 1.
Your guests can write directly from the Web Concierge and you can reply from Octorate account. In the detail of the reservation you will find the history of your conversation, if they have been sent or read.
Your guests can access their personal area and see in real time their confirmed and waiting payments.
They can pay the balance, buy extra services, modify their reservation or add a new one and manage payment method.
Everything is completely safe with PCI-DSS level 1 standard.
All your extra services are available on your Web Concierge.
You can create them on Octorate and the guest can look and buy them just a click away.